Get your customer feedback regardless of budget. Featuring: double sided chat screens providing client anonymity, sends out email invitations directly from program, transcripts immediately available, unlimited number of participants, shows graphics for viewing.
This program was designed for marketing research focus groups. If you are a medium to large department or organization and would like to stretch your marketing research budget, check out this custom programmed software.
Excellent for online training, presentations and focus groups.
FAQ (Frequently Asked Questions
Screen shot of On-line Focus Group
Download Spec Sheet For InterQue
Power Point Presentation of InterQue
Contact Sally Hooper at 323-274-4763 for pricing, demos and more information.
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Focus Group (Real time) |
BBS (Over Time: message board entry at will) |
IDI In Depth Interview, one on one . Real Time Individual chat with customer. |
Whiteboard
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Adjustable chat screen sizes |
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Emoticons (smiley faces) |
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Private chat |
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Ability to dump and lock out users if needed |
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Clients chat to each other and moderator |
Not needed |
Not needed |
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Users chat to each other and moderator |
Not needed |
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Transcriptions in many different types of documents, i.e.: excel, Word, Txt., etc. |
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Email functions and Message editing functions. |
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Moderator guide (FG) and full set up and timing of questions (BBS) |
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Set up and use of custom probes |
Not needed |
Not needed |
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Images tied to individual questions |
Not needed |
Not needed |
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Timing and access to questions |
Not needed |
Not needed |
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Stats shown (number of answers and users answered) |
Not needed |
Not needed |
General Program Features
On line Focus Group Features
BBS Features
Installation and Training
Q1. Is the purchase price a one time fee?
Yes, then you own it but you do not own the source code, as with most software. You are free to run 2 copies, one being a backup copy.
Q2. How many users (respondents) can we have on it at any one time? Is there a limit?
There is no limit on anything in the program!
Q3. There's a few researchers here who work together but all work is private, so can one researcher see the other researcher's work?
It can be set up so no one sees any others for anonymity.
Q4. Can you play a movie or flash movie file?
See no reason why you could not do that. the top window should run anything that can be displayed on a web page. Also should you run into any issues doing that we are willing to do minor revisions to make it do what you need it to do.
Q5. Can this be used for Focus Groups that run over a period of 3 days, where respondents are given one or several questions each day. Respondents can then login and answer them over time?
Yes it can be open all the time as is our demo right now. A good way to do that would be to have the top page as an HTML page with new questions and people could log in as they want to and see the new questions easily.
Q6. Could you comment on how your software would compare to a message board or a BBS?
Those are message systems. The focus group part is a live chat program and done in real time. The BBS is messages only and even if all are present at the same time only messages will show up and there would be that delay in communication.
Q7. If a researcher has 3 groups going at any one time, is there a screen where they can login to monitor all 3 groups?
No, but you could set them up in Windows as sized windows and watch all 3 at once.
Q8. If there is something we want and it is not there, are we able to develop it ourselves?You can but if you do it may not work with anything else we do with it and/or updates. Also you cannot makes revisions and then sell it, but you could easily change it as it is written in PHP and could easily be modified and we can add anything else you may need for a small fee.
Q9. If the client wants their own look and feel for each group room, can that be tailored? How?
That can be done by designing the top screen as an HTML page. You will see in the program a "Top Redirect" (something like that as I am not in the program right now) button on the moderators side. All can be done by the moderator. Links can be added to all screens, also graphics. Just upload the graphic and then place it where you want it when on the moderator's side. OR design an HTML page and place the link in the top window and the HTML page will show there.
Q10. Finally, are we able to arrange for a demo at a mutually suitable time?
Definitely yes and I would just go in and look around. The program up is not really a demo but the real thing with all of it's features. You can try out anything you want. Use the help screens. It's really very easy.
Screenshot of BBS:
Screenshot of Online Focus Group Chat Rooms: